Frequently asked questions
What is counselling?
A dictionary definition of counselling is - the provision of professional assistance and guidance in resolving personal or psychological problems.
What is a counselling working agreement?
Client contact details
GP details (in case of emergency)
Frequency and duration of counselling
Fees & Payment
Detail of sessions
Cancellation and holiday policy
What is Skype counselling?
Skype is a video conferencing service that allows people to connect face to face over a webcam. For counselling, this allows both the client and the counsellor to see and hear each other and can be a very convenient and effective way of having a counselling session, when distance, travel limitiations or mobility means that physically being face to face is not possible. Skype can be accessed via an app on a tablet or smart phone (if it has a front facing camer). It can also be accessed on a PC or Laptop with either a built in or external webcam.
How do I set up Skype?
The following instructions and Youtube video give guidance on how to set up Skype.
Who are the BACP?
The British Association for Counselling and Psychotherapy (BACP) is the professional association for members of the counselling professions in the UK
What if I have a complaint?
If at any point you have concerns about the therapy you're receiving, the British Association of Counselling and Psychotherpy (BACP) offers a support and advice service for clients.
How much does counselling cost?
Sessions are £35
Am I tied into a contract?
No, you will not be tied into your contract.
What do I do, if I want to finish counselling?
If you feel you have got what you need from counselling or just feel it isn't right for you at that time, you can choose to end the counselling relationship at any time. I'd hope that you are able to talk through this decision with me, so we can bring the sessions to a safe, comfortable and natural end. However, I fully understand that is not always possible.
Can I contact you between sessions?
There may be times when you feel you need extra support between sessions. It may be possible on occassion to arrange additional sessions outside of our agreed schedule. However, this may not be possible, so It's important to have other avenues of support.
How many sessions will I need?
What if I need to cancel or can't attend a session?
Life can often throw curveballs that are unavoidable. Under normal cirecumstances I will always aim to give you as much notice as possible of any holidays, training workshops, conferences or illness that might prevent me from being available at the time/day of the scheduled session.
How do I pay for my sessions?
Is what we talk about confidential?
If you have referred yourself for counselling, then no one apart from me would need to know you have attended or what was discussed.
Providing a secure and confidential space for you to explore issues and concerns, is for me, a crucial part of a successful client - counsellor relationship. I am a member of the British Association of Counselling and Psychotherapy (BACP) and work in accordance with their ethical framework.
For details on the BACP click here.
If I think there is a serious and immediate risk of harm to yourself or others.
Where I cannot contact you but suspect you are in danger. For example, if you had not been seen for several days and colleagues and friends felt concerned, I may disclose information without your agreement.
Where there is a legal requirement to disclose information. This could be because it has been ordered by a court, or because the law requires, for example under the Terrorism Act 2000 or the Drug Trafficking Offences Act 1986, for information to be passed on without consent.